Following an update, online shooter Destiny 2's moderation tools mistakenly changed a high number of players' account names. Read on for the devs' updates, statements, and what you can do if your Bungie Name has been wiped out.
Destiny 2 Players' Bungie Names Unexpectedly Get Changed Following Update
Bungie Distributing Name Change Tokens
This week, Destiny 2 players encountered an unexpected change to their account names, known as Bungie Names, after a recent game update. Many players noticed their tags transformed into "Guardian" followed by a string of random numbers. This issue, which started affecting players around August 14, was triggered by Bungie's name moderation tool.
"We are tracking an issue where a high number of account names have been changed by our Bungie name moderation tool," the Destiny 2 team announced on Twitter (X). "We are actively investigating and expect to have more information tomorrow, including details on an additional name change token for all players."
Bungie's systems are designed to automatically alter account names that breach the company's terms of service, such as those with offensive language or personal information. However, in this case, many players found themselves with the "Guardian[Random Number]" username despite not violating any rules. This left players feeling confused and frustrated, especially those who had maintained the same username since 2015 without any issues.
In response, Bungie quickly acknowledged the error and launched an investigation. The Destiny 2 team communicated with players via a series of tweets, confirming that a "high number" of them were impacted by the unexpected changes.
The following day, Bungie reported that they had pinpointed the cause of the issue and implemented fixes to prevent further accidental name changes. "We have identified the issue that was forcing a high number of Bungie name changes. We have applied a server-side change to prevent the issue from impacting accounts moving forward," the developers shared on Twitter (X).
"As noted yesterday, we are still planning to distribute name change tokens to all players at a later date to assist. As we have more information, we'll be sure to share it with you," they added.
As Bungie continues to address this unexpected issue, players are encouraged to remain patient and await further updates. Those affected by the accidental name changes can look forward to receiving name change tokens in the near future, along with ongoing communication from Bungie.
