The Veli Communication app simplifies communication between parents and Ocean College preschools. Access student information instantly, schedule appointments with teachers, and view nutritional menus—all within the app.
Frequently Asked Questions:
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Login Issues: Login problems may stem from several causes: incorrect username/password, inactive or unauthorized user accounts, or expired sessions. Ensure you have an active internet connection, the latest app version, and try logging out and back in. If the problem persists, check that your interactive user and VUU user match.
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Password Reset: Password resets are handled through the Interaktif system.
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Missing Notifications: Enable app notifications in your device settings (Settings > Applications > Parent Communication Triangle). Logging out and back in may also resolve notification issues.
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Frequent Updates: Regular updates improve app functionality and address various user roles and permissions.
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Other Issues: For unresolved issues, contact [email protected], providing your username, device model, and app version. Alternatively, use the in-app "Support" button for automated assistance.
