Airtel Tribe is your one-stop shop for all retail needs, designed to streamline both customer service and personal account management for Airtel retailers. With the Retailer Tribe App, you can efficiently handle a variety of customer services, including new customer registration, editing existing registrations, SIM SWAP, Mobile Number Portability (MNP), airtime/bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers to other retailers.
The app also empowers retailers to manage their own Airtel account effortlessly. You can view and edit your profile, manage stock by viewing, updating, requesting, or buying it, check your sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and perform banking services directly from your account. Additionally, the app provides a comprehensive overview of your transaction history, commissions earned, and overall performance on Airtel services. It allows you to conduct self-service operations and submit service requests to Airtel with ease. The application also supports the listing of key training notes, surveys, and the management of digital notices specifically tailored for retailers.
Available in both English and French, the Airtel Tribe App caters to Airtel Africa's diverse operations, ensuring a user-friendly experience that boosts business productivity for retailers.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
