Games Workshop was compelled to take its official website, Warhammer.com, offline temporarily after widespread disruption caused by scalpers during the pre-order launch of the *Siege of Terra: End of Ruin* special edition book. The release is a major event for fans of Warhammer 40,000, especially those deeply invested in the lore surrounding the Horus Heresy—the pivotal civil war among the Space Marines that shaped the grimdark future of the 40K universe and led to the Emperor’s entombment on the Golden Throne.
The *Siege of Terra: End of Ruin* special edition is particularly sought after. It features premium design elements such as a leather-effect cover with gold foil detailing, gilt page edges, and a metal emblem depicting a ruined Imperial eagle—making it a prized collector’s item. Games Workshop had announced the product would be available “strictly while stocks last,” with pre-orders scheduled to open at 10am UK time on June 10. A queue system was also promised to ensure fair access.
However, the queue system failed to prevent chaos from unfolding. Fans attempting to place orders found themselves stuck in endless loops or unable to proceed. As complaints flooded social media, Reddit threads, and Discord channels, the site suddenly went down—leaving players confused and frustrated.
“Scalpers attempted to use bots to bypass our normal safeguards,” Games Workshop confirmed in an official statement. “Our eagle-eyed Tech Priests caught this happening in real-time, so we pulled Warhammer.com offline.”
As a result, the *Siege of Terra: End of Ruin* special edition has been temporarily removed from sale on Warhammer.com. In its place is a notification sign-up form, indicating that the company plans to relaunch pre-orders once the situation is resolved. According to Games Workshop, their top priority is ensuring genuine fans—not scalpers—secure copies of the book. All invalid orders are being purged to maintain fairness in distribution.
The company’s transparency in addressing the issue has helped ease some of the fan backlash, though skepticism remains regarding how effectively Games Workshop can combat botting operations long-term. Some have suggested implementing a raffle-based system, similar to what other publishers use for high-demand releases, or even introducing a knowledge-based verification process exclusive to hardcore Warhammer lore enthusiasts.
This incident is not an isolated one—pre-order launches for limited-run products from Games Workshop have repeatedly faced issues with scalpers over the years. These bad actors often resell items at heavily inflated prices, undermining the experience for legitimate collectors. With *Siege of Terra: End of Ruin*, all eyes will be watching to see whether Games Workshop can deliver a smoother and more secure re-launch when the time comes.
It’s worth noting that despite these logistical challenges, Games Workshop continues to thrive financially. The UK-based company recently rewarded its employees with a £20 million (approximately $27 million) bonus pool—a clear indicator of strong business performance across its multiple revenue streams.
While miniature sales remain a core part of its identity, Games Workshop is rapidly expanding as an intellectual property powerhouse. Its partnerships have yielded hit video games like *Warhammer 40,000: Space Marine 2*, animated content such as Amazon’s *Warhammer 40,000 Secret Level* episode, and now a cinematic universe deal with Henry Cavill attached. With *Space Marine 3* already in development and new film and TV projects underway, the brand’s global reach is only growing.