The ninth anniversary of Fate/Grand Order was marred by controversy surrounding a significant update. The introduction of powerful new skills, requiring a significantly increased number of "servant coins" to unlock, ignited a furious backlash from players.
Previously, maximizing a five-star character demanded six copies. The update raised this to eight, or nine to avoid an extended grind. This angered players, particularly those who had already invested heavily in the game, feeling the new requirement negated the benefits of a recently introduced pity system.
A Storm of Anger and Threats
The response was immediate and intense. Players flooded the game's official Twitter account with angry messages, some containing graphic death threats directed at the developers. While player frustration is understandable, the severity of these threats overshadowed legitimate concerns and cast a negative light on the fanbase.
The Developers Respond
Recognizing the severity of the situation, Yoshiki Kano, the development director for FGO Part 2, issued a public apology. He acknowledged the player dissatisfaction and announced several measures to mitigate the problem. These included the ability to switch between unlocked append skills, preserving the original skill level, and restoring servant coins spent on Holy Grail summoning, with appropriate compensation. However, these measures didn't fully address the core issue: the scarcity of servant coins and the increased duplicate requirement.
A Temporary Fix?
While the developer's response, which included offering 40 free pulls, is a positive step, it feels like a temporary fix rather than a long-term solution. The eight-duplicate requirement for maximizing five-star servants remains a significant hurdle. Players question the developers' past promises to improve servant coin acquisition, highlighting a lack of follow-through.
The Fate/Grand Order anniversary debacle underscores the precarious balance between game monetization and player satisfaction. Though the immediate outrage may lessen with the offered compensation, the developer's relationship with the community has been damaged. Rebuilding trust requires open communication and a genuine commitment to addressing player concerns. The game's community is, after all, vital to its continued success.
Download Fate/Grand Order on Google Play. For more gaming news, check out our coverage of Identity V's Phantom Thieves return.