Sony has shed light on the recent PlayStation Network (PSN) outage that lasted nearly a full day over the weekend. The company attributed the disruption to an "operational issue" via a social media update but refrained from elaborating on the specifics or detailing preventive measures for future incidents.
In an effort to make amends, Sony has announced that PlayStation Plus subscribers will be awarded an additional five days of subscription time, which will be automatically added to their existing plans.
During the outage, a significant portion of the gaming community faced challenges, with over a third of users unable to log in. Others reported experiencing server crashes, which hampered their gameplay experience.
The necessity of a PSN account, even for single-player games on PC, has been a contentious issue among players. Such outages reinforce the concerns of those who have been vocal against this policy.
This incident is not an isolated event; PSN has faced significant downtime in the past. A notable example is the April 2011 data breach, which resulted in over 20 days of connectivity issues. Although the current situation is less severe, PS5 users remain dissatisfied with Sony's limited communication on the matter.