With the highly acclaimed Mein o2 app, you can access a suite of essential services and benefits anytime, anywhere, whether you're using a prepaid or a term contract. Everything you need is conveniently displayed at a glance. For business customers, the o2 Business App is also available, ensuring comprehensive coverage for all o2 users.
Key Features of the Mein o2 App
For Contract Customers
- Check Consumption: Easily monitor your data usage at home and abroad, along with telephony and SMS outside of flat rates. You can even use a home widget for quick access.
- Tariff Details and Options: View your current tariff details and book additional options to suit your needs.
- Customer Data Management: Change your customer data conveniently while on the move.
- Invoice and Itemized Bills: Access your invoices and detailed billing information (EVN).
- SIM & Contract Services: Handle services such as number portability, order and activate eSIM, manage third-party services, and more.
- Network Check and Fault Report: Perform a live check of the o2 network and submit fault reports as needed.
- Priority Loyalty Program: Enjoy new customer benefits every month through our Priority loyalty program.
For Prepaid Customers
- Data and Units: Check your used data volume and units (minutes & SMS).
- Credit Management: View your current credit balance and top it up easily.
- Tariff and Options: Change your tariff or book additional options to enhance your service.
- Customer Data: Modify your customer data conveniently on the go.
- Network Check: Conduct a live check of the o2 network to ensure connectivity.
For My Handy Customers
- Contract Information: Access detailed information on your My Handy contract.
- Digital Invoice: View your invoice in a digital format.
- Installment Plan: Get insights into your installment plan.
- Early Payment: Option to make early payments on your contract.
Important Notes
Mein o2 is designed for o2 private customers. Business customers can use the o2 Business App, while Alice Mobile connections and third-party providers are not supported by this app.
Liability and Requirements
Please be aware that the Mein o2 app is built on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you need an account at o2online.de.
